Our Team

Heather Biederman

Heather Biederman

Owner; Creative and Marketing Director

Heather specializes in Graphic and Website Design, HTML5 and WordPress Development, Online Marketing Strategies and Consulting, WordPress Training, Customer Relationship Management, AdWords Management, and is currently working through training for Cold Fusion Development. She also has years of experience in business start ups, branding, and setting up and administering the Moodle eLearning platform.

As company owner, Heather oversees all aspects of the company from design and development, web server management, customer support, project management, sales and more.

One of her favorite things about this industry is researching and finding new technologies that streamline processes for customers to make their website be a better tool for online sales.

“I love the long-term relationships I have with my clients. Knowing that my actions directly relate to a client’s success brings a joy to my job that I look forward to every day.”

Cory Biederman

Cory Biederman

Director of Operations; Social Media Management; Customer Support

Cory handles the day-to-day operations — such as billing and hosting account set up — as well as handles social media marketing and customer support. With strong customer service skills, he is the go-to person when things aren’t working quite right. Most important to him is to rectify problems as quickly as possible.

“Solving problems for people is extremely satisfying. Taking care of an issue for someone and getting them back to what they SHOULD be doing is one thing I really enjoy.”

He has experience in social media management for clients in multiple social media platforms including Facebook, Twitter, Instagram and LinkedIn.

Cory is working on his certification in AdWords and will join Heather in providing this service to CCWD clients soon.

Calum Ross

Calum Ross

Intern Extraordinaire

Calum is the newest addition to CCWD. While most of his days are spent doing minor website updates, customer support and administrative work, his exceptional knowledge of multiple social media platforms and use of search engines make Cal the perfect study for social media and search engine marketing.

“I’m really enjoying the work I’ve been doing. I didn’t think working at a computer for too long would be my type of work, but I’m learning new skills and finding the technological side of what I’m doing to be pretty cool.”

Calum is currently enrolled in courses to fine tune his skills and is learning the ins and outs of marketing automation.